Travel Derbyshire Logo

Accessibility Statement

This website is run by Derbyshire County Council and this accessibility statement applies to this website (travelderbyshire.com) only.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader

We've also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

 

How accessible is this website

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • you cannot change colours, contrast levels and fonts using functionality on our website

To make changes to colours, contrast levels and font you can change your browser settings, install a browser extension in Chrome or use third-party software.

 

Feedback and contact information

If you need information on this website in a different format like large print, easy read, audio recording, British Sign Language or braille please contact us using our online form.

We'll consider your request and get back to you in ten working days.

If you prefer to use British Sign Language you can contact us using a SignLive video interpreter. This service is available on Monday to Friday from 8am to 6pm. We also have a telephone-based interpretation service for callers which is available in all the main languages spoken in Derbyshire.

You can find a range of other information on Derbyshire County Council’s website including how to translate this website, Derbyshire County Council’s website standards and information on equality and diversity.

 

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, please contact us using our online form.

 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications)(No.2) Accessibility Regulations 2018 (the 'accessibility regulation'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

 

Technical information about this website's accessibility

Derbyshire County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications)(No.2) Accessibility Regulations 2018.

 

Compliance

This website is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

 

Disproportionate burden

We do not believe there is any content on this site for which we need to claim a disproportionate burden.

 

External links

This website links to third-party, external websites, documents or services that may not be fully accessible.

 

How we tested this website

We tested this website in the following ways:

  • WCAG 2.1 compliance using a third-party automated service
  • Regular testing using a suite of browser-based accessibility reporting tools and manual checks
  • Colour contrast checkers
  • Manual focus group testing

 

What we're doing to improve accessibility

We are undertaking a comprehensive review of all Derbyshire County Council websites and services to test, identify and fix accessibility issues.

 

Preparation of this accessibility statement

This statement was prepared on 25th April 2024.